Wales · Llandough

Gift voucher terms

Version 1.0, 20 October 2026. Plain English; your statutory rights are not affected.

What the voucher is for

A Cedwyn Estate gift voucher can be exchanged for tickets for the guided virtual-reality tour of Great House Farm (Tŷ Mawr), Llandough, Wales, for the number of guests shown on it:

Tours are not open yet

The tour is in preparation. No date is fixed. You are buying a voucher to use once booking opens; we will email voucher holders when it does.

How long it lasts

The voucher is valid for 24 months from the date of purchase. If tours have not opened, or no date you can attend is offered, before it expires, you can have a full refund.

Refund if tours do not open

If tours have not opened within 12 months of your purchase, you can ask for a full refund at any time after that, until the voucher expires.

Your 14-day right to cancel

You can cancel within 14 days of purchase for any reason and get a full refund (Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013).

How to ask for a refund

Email [email protected] with your name, the email you paid with and your voucher code or Stripe receipt number. Refunds go back to the card you paid with, normally within 14 days of your request.

Delivery

Stripe emails your receipt at once. Your voucher code is emailed to the address you paid with within 2 working days. If it has not arrived, check spam, then email [email protected].

Using the voucher

Who sells it

Vouchers are sold for Cedwyn Estate by DATRO Consortium Ltd, which takes card payments through Stripe. Questions: [email protected].

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